Please note if you like something and your country is not listed here please mail us at email@example.com We will be happy to arrange something for you!
Regular e-post (trackable and signature) 2-7 Business days
Express post (trackable and signature) 1-2 Business days
New Zealand, U.K, U.S, Canada, Singapore and Malaysia
Regular e-post (trackable and signature) 10-15 Business Days
Express post (trackable and signature) 3-5 Business Days
1) All orders placed before 11am will be shipped same day and if you missed 11am deadline, don’t worry we will post your item the very next business day.
2) We ship on all weekdays (Monday to Friday), excluding public holidays in NSW.
3) Bulk orders could take up to 4-6 weeks to deliver. We will keep you updated with details on delivery through mail/phone. For more information mail us at firstname.lastname@example.org
4) Please note all orders are sent through Australia post (standard or express service)
Yes! You can track status of your order when it’s on its way to you.
1) Once your order is dispatched, we will send you a mail with your tracking details.
2) Although Mystic Bazaar do it’s best to meet mentioned delivery timelines, but is not held responsible for delays caused by postal or customs services.
3) If due to any reason you miss your order, in most cases it should be held at your nearest post office (if not otherwise instructed) for a decent period.
4) If your order returned to us due to any reason, we will contact you to arrange re-delivery.
Only if you shop a lot from us!
1) If your purchase is over your countries tax free threshold, duties and taxes will be payable when your order arrives into your country.
2) Although, in most cases our products will be under this threshold, but it’s a good idea to check this information with your local custom office.
1) Mystic Bazaar takes every possible care to deliver your order in good condition so, in case of any damage item received, it will be replaced upon receipt on the damaged item to our return address.
2) Please note Mystic Bazaar, is not held responsible for any stolen or missing item. Replacement of such item will be organized at our discretion.
Re-check your shipping address before hitting, PLACE ORDER!
1) In case you gave us incorrect address (assuming, by mistake!) and item returns to our postal address, we will re-send your order after checking with you the correct address (of course!). In this case, you will need to cover the cost of postage.
2)Please note each order may be shipped only to a single address specified at the time of payment for that item. If you wish to ship products to different addresses, you shall need to place multiple orders.
1) Please contact us with your order number and reason for return.
2) Fill the return form and send the item back within 15 days (full and sale price) of shipping date in its original condition (see below) to:
Mystic Bazaar, PO Box 681, Lindfield, NSW, Australia – 2070
3) We recommend sending return parcels through trackable posts to ensure your parcel returns to us safely.
4) That’s it, track your order and wait for our acknowledgement mail.
Yes, but few!
1) Proof of purchase - order no. and transaction receipt
2) Items should be in its original (unused) condition - original packaging, tags, additional accessories or attachments, if any, are packed with the product, no visible scratches or defects on the product surface and embellishment or sequins, if present, are not damaged or missing.
There are few!
1) Return shipping cost will be covered by you.
2) Please note we offer full refund on all purchases however, shipping costs on original purchased (unless its free shipping) is not refundable.
As soon as possible!
1) We will process refund as soon as possible once we received the item(s). Usually it takes 7-10 working days for your payment provider to process it.
2) Please note refund will be credited your original method of payment only (credit/debit card/ paypal etc).
3) Afterpay purchases – once the item(s) are received, any orders made via Afterpay will be refunded and we will cancel any future payments. Please contact us to arrange Afterpay returns
Unwanted gift? Absolutely you can!
1) You can apply for a refund within 15 days (full and sale price) of shipping date and following the above method (How can I return?)
2) Please note in this case refund will be credited to purchaser’s original method of payment.
Impulsive buy! You can only if,
1) Your ordered is not dispatched from our end. Please mail us as soon as after placing your order and we will advice on cancellation. Mostly, we are good people here so if it’s not dispatched we will cancel it for you and process the refund!
2) If we can’t cancel your order, we will send you order confirmation mail as standard.
3) Please note, we won’t be able to cancel custom or personalized orders under any given circumstances.
1) Sorry right now we don’t provide online exchange.
2) However, you can apply for return and refund following all conditions and can place new order anytime on our site –mysticbazaar.com
1) Sorry returns on custom orders are not available.
1) Please mail us a clear picture of the item along with your order number within 15 days of receiving the item.
2) If you have received faulty or incorrect delivery we will process refund to your original payment method of payment.
3) Please note faulty or incorrect delivery is defined - if your ordered product differs from its description, is materially different or differs in size, color or quantity